Free written scope consultation - allowances, timeline, and change-order rules on paper before a single trade is scheduled
Franchisee Success Stories
The owners who do best with Penhallow Remodeling are the ones who already knew how to lead a crew, run a job site, or price a kitchen before they ever signed our paperwork. Some came from the trades. Some came from running other businesses. What they share is simple: they wanted to grow something of their own without having to invent a brand, a warranty program, or a pricing system from scratch. They wanted the hard parts handled so they could focus on the work and the customers.
Meet Our Owners
Sarah L. – Fort Worth, TX
Sarah spent eleven years as a project manager for a commercial builder before she decided she was done answering to someone else’s schedule. She chose Penhallow Remodeling because the written-price model matched how she already ran her projects: no surprises, no change orders, no awkward conversations at the end of a job. “I knew how to build,” she says. “I didn’t want to figure out how to market a remodeling company from zero.” Her territory now runs two full kitchen crews and a bathroom team. She says the 365-Day Done Right Promise does more than protect her customers. It filters out the tire-kickers and brings in the exact kind of homeowner she likes working with: people who read the contract, ask good questions, and expect the job done right the first time. Owning a Penhallow location gave Sarah the structure she was already good at working inside, without the corporate layers above her.
Kelly H. – Greenville, SC
Before Penhallow Remodeling, Kelly ran a small handyman service with three trucks. He was good at the work and honest with his pricing, but he kept losing bigger jobs to companies with a real brand name and a written guarantee. Homeowners liked him, but they didn’t trust his word the same way they trusted a piece of paper. “I was quoting the same work for less, and still losing it,” he says. That changed the day he learned about The Kingswell Guarantee. Kelly signed on because the four promises, written price, arrival window, clean job site, written guarantee, gave him a way to say what he was already doing. Now his team handles whole-home remodels in the Greenville suburbs, and he spends his evenings at the dinner table instead of chasing invoices. The live 24/7 phone line means he’s not tied to his cell every waking hour. A real person answers, qualifies the call, and Kelly’s crews show up ready.
Daniela V. – Tucson, AZ
Daniela managed a title company for nine years before buying her Penhallow Remodeling territory. She had never swung a hammer, but she knew contracts, she knew deadlines, and she knew how people make decisions about their homes. “Remodeling isn’t just construction,” she says. “It’s a trust business with a construction problem attached.” She chose Penhallow because the operations manual gave her systems for the parts she didn’t know and left her free to do what she was good at: talking to homeowners, managing expectations, and keeping projects moving. Her Tucson territory focuses heavily on bathroom remodels. She’s built her reputation by being the contractor who shows up when she said she would and leaves the job site cleaner than she found it. The background-checked, uniformed technician standard means she never has to worry about who’s knocking on a customer’s door. Daniela says she would make the same decision again. “The brand gets me in the door. The Guarantee closes the sale. My team does the rest.”
Darius B. – Columbus, OH
Darius spent fourteen years as a master carpenter, the last six as a lead finish carpenter on high-end custom builds. He could build anything, but he was tired of the feast-or-famine cycle that comes with working for other general contractors. “I’d be slammed for three months, then sitting by the phone for two weeks.” Penhallow Remodeling gave him a pipeline without a sales department. The brand’s reputation brings in calls, the written-price model filters out the low-ballers, and the Kingswell Guarantee gives his crew a standard to point to on every job. Darius runs his Columbus territory with two crews and a project coordinator. He still walks every quote himself before it goes out. His favorite part of the 365-Day Done Right Promise is that it forces discipline into the business. “You can’t promise to come back and fix it free if you didn’t do it right the first time. So my crews do it right the first time.” The promise isn’t a marketing line for him; it’s a weekly reminder of how he wants to build.
Your Story Starts Here
Four different backgrounds, same result: a Penhallow Remodeling territory built on written prices and work that holds up. Call (936) 259-2607 to talk with our franchise team, or request the info kit below. The next owner story could be yours.







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